At Oasis Savvy, we stand behind every repair. Here is exactly what our warranty covers so there are no surprises.
Warranty by Service
| Service | Warranty Period |
|---|---|
| Screen Repair (AM / OLED) — iPhone, iPad, Samsung | Lifetime |
| Screen Repair (Original / OEM) | 1 Year |
| Back Glass Replacement | Lifetime |
| Battery Replacement | 6 Months |
| Charging Port Repair | 90 Days |
| Water Damage / Microsoldering | 30 Days |
| PC / Laptop Repair | 90 Days |
What “Lifetime Warranty” Means
Our lifetime warranty covers the parts we install and the labor performed for the entire lifetime of the part. If the replacement part we installed develops a defect — dead pixels, touch issues, display problems, adhesion failure — bring it back and we will fix it at no charge.
What Is NOT Covered
- New physical damage — If you drop your device again and crack the replacement screen, that is new damage and not a warranty claim.
- Water or liquid damage — Liquid exposure after the repair is not covered.
- Unauthorized modifications — If another shop or a DIY attempt modifies our repair work, the warranty is voided.
- Normal wear and tear — Minor cosmetic changes over time (light scratches on screen protectors, etc.) are not defects.
How to Make a Warranty Claim
- Bring your device in. Visit us at 3588 Golden Triangle Blvd, Suite 100, Keller TX 76244. No appointment needed.
- We inspect the repair. Our technician will check whether the issue is a part defect or new damage.
- If it is covered, we fix it free. Parts and labor included. Most warranty repairs are done same day.
Frequently Asked Questions
Do I need my receipt for a warranty claim?
It helps, but we keep records of all repairs. Just bring your device in and we can look it up.
Can I get a refund instead of a warranty repair?
Our warranty covers repair or replacement of the installed part. Refunds are handled under our separate refund policy.
Does the warranty transfer if I sell my device?
Yes. The warranty follows the device, not the owner.
Oasis Savvy
3588 Golden Triangle Blvd, Suite 100, Keller TX 76244
Mon–Fri 9AM–5PM | Sat 9AM–2PM | Sun Closed
Call: (682) 583-2527