Hannah’s iPhone 13 Screen Replacement: A Story
As the sun's first rays tinted the skies of Fort Worth, Binh Lam was already at Oasis Savvy, preparing for the day ahead. Having started the business from scratch, every customer's experience mattered deeply to him, and he took pride in the relationships he built over the years. Around mid-morning, the door chime signaled a new customer. Binh looked up to see a young lady, Hannah, walking in. He immediately noticed the familiar look of dismay on her face and the shattered iPhone 13 in her hand. "Good morning! How can I assist you today?" Binh greeted, his voice warm. With a hesitant voice, Hannah recounted her unfortunate accident from the previous night. Binh listened intently, understanding [...]